Industry Solution — IT Service & Computer Repair
Complete IT-service back office — book on-site visits or workshop drop-offs, track every device by QR, manage loaners, capture customer signatures on portal, invoice direct from Odoo. £990 setup includes data import, 1-day workshop, AI configuration. Then £59/month + your hosting tier.
Run a computer-repair business on Odoo. On-site visits, workshop intakes, and managed pickup/return — one workflow.
- Three service modes in one ticket: on-site visit · workshop intake · pickup & return
- QR-tracked devices from the moment they enter your shop
- Loaner pool — hand a customer a temporary device while you repair theirs
- Engineer scheduling with vehicle assignment from Odoo Fleet
- Customer portal for diagnosis approval, repair sign-off, and invoice download
- SLA timers for response and resolution, escalation rules
- e-Learning track — 12 lessons on running an IT-service shop on Odoo, role-based exams
- AI Support Co-Pilot answers customer status questions in chat and email
- Includes industry website snippets: appointment booking, services pricing, before/after gallery
- £990 one-off setup · £59/mo on top of your ERP tier
What's bundled
Odoo CE: repair, project, sale, stock, fleet, calendar, sign, account, mail, crm, helpdesk_mgmt (Cybrosys), website_appointment_lite (Cybrosys); Navigare: navigare_industry_it_service (workshop intake, on-site visits, loaner devices, QR-tracked devices, SLA timers, customer portal sign-off).
Pair with an ERP hosting tier
Industry packs are sold on top of any Navigare ERP hosting tier. Most operators of this size land on Business or Pro.