For a beauty business where a "cut" is actually a 90-minute facial with three stages, a course of six paid up front, and a client whose contraindications you must remember.
- Treatment-based booking with multi-stage slot blocking (prep · service · settle)
- Encrypted client medical history: allergies, contraindications, medication, pregnancy — GDPR special-category data, separate access role
- Treatment courses: pay for 6 sessions, system decrements on each visit, alerts on expiry
- Before / during / after photo evidence attached to client card (consent recorded once)
- Consumables stock with usage per treatment + auto-reorder when below threshold
- Loyalty + referral: stamps, points, send-a-friend rewards
- Gift vouchers with QR redemption (printed or digital)
- Late-cancellation policy: deposit on book, automated charge on no-show via saved card (Stripe)
- Retail upsell on checkout: skincare lines, take-home kits, with margin reporting
- e-Learning (8 lessons): client consultation form, contraindications spotting, treatment-card economics, retail upsell, GDPR for therapists, complaint handling, peak-season scheduling, social-content rights from photo evidence
- £690 one-off setup · £49/mo on top of your ERP tier